It appears that the Economic Times of India is reporting that Apple changed its return policy on Apps from minutes to 7 days. In simple words, you may now get a 7 day trial period for any iOS App in Taiwan. This has not been made official nor is there any official word, but wouldn’t this be interesting. Taiwan gave both Apple and Google two weeks to comply with its consumer protection mandate.
An official said the lack of a return and refund mechanism violated the Consumer Protection Act. In an example of the problem the city government is trying to prevent, Yeh cited a case of software bought on Apple Store on Thursday that did not work, but left the buyer without recourse.
It seems to be that Apple has complied with the consumer protection mandate but Google seems to be waiting it out:
Taiwan’s consumer protection law stipulates that consumers are entitled to a seven-day trial period after purchasing any products via Internet, including cell phone software applications. The capital city’s government found that Google and Apple had violated the law and on June 8 ordered them to alter their trading rules. “Google refused to change its rules,” Betty Chen, the head of a consumer protection at the city government, said. Apple changed its rules.
This would be extremely nice if this could be true to Taiwanese users, but is it logical? If a user purchases an application and they don’t like it, they will just return it. In return, the developer will lose money and be upset. Not only is money an issue, but a developer may be a little discouraged because it might show that their Apps aren’t “phenomenal” and they may stop creating.
Do you think this is a logical thing to do? Explain any reasoning you have in the comment section.










